Frequently Asked Questions
How do I start creating my custom portrait?
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Simply browse our art styles, choose the one you love, then upload your photo. That’s it, our system will guide you step by step.
What kind of photo should I use?
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Any clear photo works. For the best result, we recommend a close-up shot taken at eye level in natural daylight with no blur. The minimum size is 500px × 500px.
How soon will I see my first design sketch?
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You will receive your first digital design sketch within 1–2 minutes after uploading your photo.
What if I don’t like the first design?
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No problem! You can re-generate up to 5 new versions within 1 hour at no extra cost. Once you find one you love, you can move forward.
Can I add text, names, dates or quotes to my design?
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Yes. After you pick your favorite design, you can easily add and customize text (name, date, special quote, and more), adjust zoom, and change position - all before placing your order.
When do I pay?
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You only pay after you are 100% happy with your final design preview. Right after you complete your order, our expert team will refine your design one final time for perfection before it goes into production.
What happens after I place my order?
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Our expert design team will refine your approved design one final time for perfect quality. Your item is then professionally printed and prepared for shipping.
How long until my order arrives?
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We process and prepare every order within 48 hours. Total delivery time within the United States is usually 3.5 to 4 business days from the date you place your order (including printing and shipping).
Do you offer tracking?
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Yes. Once your order ships, we immediately send you a tracking number by email so you can follow your package every step of the way
Do you ship internationally?
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We currently ship only within the United States.
★★★★★ 100% happiness guarantee
Gifts That Made Them Smile
My baby look so cute. Thank you for the image. Great experience.
I got this 80s poster for my wife and she loved it. She's a huge Back To The Future fan. Thank you for making it so special.
LOVE LOVE LOVE IT!
I love the pillow. It's so big and so fluffy. Seeing our dog on our couch every day in such a cheerful picture always makes me smile. Really happy with how this turned out.
Got this done for my mom for Mother’s Day as I have done one for my dog and she loved it.
Every time i look at it, i feel close to him again and this helps me hold on to his memory in the most gentle and comforting way.
Emotitag did an AMAZING job on the table top print that we ordered and it came out perfect. It was so fun to gift that to our grandmother and she almost cried.
The detail is incredible and it captured his personality perfectly. He couldn't stop smiling when he saw it. Such a meaningful and unique gift.
I've gotten 10 portraits from you guys! 6 for myself 4 as gifts. I love them!!! Thank you and keep up the good work!
Ordering was so easy. The artist nailed my dog and his expression to perfection. We are thrilled to receive this.
i chose this gift for my grandma and it made our whole family emotional the moment we saw it. It looks even more beautiful and meaningful in person and every little detail feels so warm and full of love
This was so much fun and the customer service was excellent. We got to see a draft and we did make some changes and we love it! Highly recommend.
How To Order Your Custom Portrait
Over 100 Art Styles
Personalized art styles designed for pets, family memories, memorial portraits, weddings, milestones, and meaningful gifts.
- ✓ Extensive selection of art styles & colors available
- ✓ Design proofs ready in just 1-2 minutes
- ✓ Real-time previews for all product mockups
- ✓ High-resolution, crystal-clear design formats
- ✓ 100% satisfaction guarantee
