Privacy Policy

 

Effective Date: July 1, 2025

emotitag, owned and operated by Emotitag Co, LLC (“emotitag,” “we,” “us,” “our”), takes privacy seriously. In order for our websites (including emotitag.com and any other sites we own or operate) (referred to collectively as our “Site”), mobile application (our “App”), and service to function properly, we need to collect some of your information. This Privacy Policy explains the information we collect about you, how we use it and share it, and your privacy rights in connection with visiting our Site, using our App, purchasing products from us, and/or by use of any of our services (collectively, our “Service”). 

By using our Service, you acknowledge that you have accepted this Policy without exception. If you do not consent to this Policy, then you should immediately discontinue use of the Service without providing us any personal information.

1. What’s Covered by this Policy

2. Personal Information We Collect

3. Cookies

4. Uses of Personal Information

5. Sharing Personal Information 

6. How We Protect Your Personal Information

7. How Long We Keep Your Personal Information

8. How You Are Notified if this Policy Changes

9. Communicating with You Electronically

10. Children Under 13

11. Service Location

12. Your Privacy Choices

13. Information for California Consumers

14. Information for Residents of Canada

15. Information for Residents of the European Union (EU) and United Kingdom (UK)

16. Information for Residents of Brazil

17. Information for Residents of Australia and New Zealand

18. Contact Us

1. What’s Covered by this Policy

This Policy covers information we may learn about you from use of our Service.

This Policy does not cover, and we are not responsible for, third-party websites or applications that may be linked from our Service or that may otherwise display content through our Service); linking to them or otherwise displaying content from third parties does not imply an endorsement. We are neither responsible for these websites or applications nor any information they may collect. You should always review the privacy policy of any third-party website or application before providing any personal information on those websites or applications.

2. Personal Information We Collect

In the course of providing access to and use of our Service, Emotitag may collect, use, and process certain categories of personal information as defined under applicable data protection laws. The types of personal information we may collect include, but are not limited to, the following:

2.1. Categories of Personal Information

• Identifiers: This includes your full name, mailing address, email address, account username and password, gender, date of birth, age, and telephone number.

• Financial and Transaction Information: This includes your shipping and billing address, credit or debit card number or other payment information, order history, return records, and information regarding products you are actively browsing or placing in your shopping cart.

• User-Submitted Content: This includes your responses to surveys or questionnaires you voluntarily complete.

• Professional and Employment Information: If you apply for employment with Emotitag, we may collect your resume, educational and professional background, certifications, listed skills, and compensation expectations.

• Audio Information: If you contact us by telephone and leave a voicemail, we may collect the recording and may transcribe the message into text using voice-to-text technology.

• Device Information: We may collect information about the device and browser you use to access the Service, including but not limited to device identifiers, IP address, geolocation data, persistent identifiers, device model, browser type, and operating system.

• Internet or Other Electronic Network Activity: This includes data related to your interactions with the Service, such as the date and time of access, pages visited, duration of visit, browsing sequence, and referral sources.

• Social Media Information: If you choose to interact with Emotitag through third-party social networks (e.g., Instagram), we may collect publicly available personal information from your social media profile, such as your username and other voluntarily disclosed content. Please note that content submitted on such platforms is at your own discretion and may be publicly accessible. Emotitag assumes no responsibility for the privacy practices of social media networks or their users.

• Inferences: We may derive or infer characteristics and preferences based on the information collected, such as purchasing behavior, browsing trends, or product interests.

• Sensitive Personal Information: In jurisdictions where applicable, certain information, such as your credit or debit card number or other financial details, may be classified as “sensitive personal information.” Emotitag does not directly store or process this information. All payment transactions are securely handled by authorized third-party payment processors. We and our partners use this data solely for purposes of transaction fulfillment, fraud detection, security assurance, and legal compliance.

2.2. Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you provide information voluntarily (e.g., during checkout, account registration, customer service interactions).

• Automatically through your use of the Service (via cookies, tracking pixels, or browser interactions).

• From third-party platforms (e.g., social media networks) when you interact with us or authorize data sharing.

• From service providers and vendors who assist us in operating the Service, including but not limited to payment processors, hosting providers, order fulfillment partners, marketing agencies, data analytics platforms, fraud prevention services, and customer support tools.

2.3. Consequences of Not Providing Information

You are not legally required to provide all personal information described in this Policy; however, certain features of the Service may be unavailable if you choose not to do so. For instance, we may not be able to create an account, process your order, respond to inquiries, or fulfill a purchase without access to certain information.

3. Cookies and Similar Technologies

3.1 Use of Cookies

A cookie is a small data file placed on your browser or device when you visit a website. Cookies are widely used to enable websites to function efficiently, recognize returning users, and collect information regarding user behavior and preferences across websites. Cookies may be classified as essential (strictly necessary), functional, analytical (performance-related), or targeting (advertising-related).

Emotitag uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage) to collect information about your interactions with our Service. This may include information about your device, browsing behavior, referral sources, and product interests. The information gathered via cookies helps us:

• Operate and maintain the functionality of our website;

• Analyze user behavior and improve the performance of our Service;

• Customize content and user experience;

• Deliver more relevant advertising;

• Re-engage users who have shown interest in our products or similar offerings.
  

Meta Pixel, Advanced Matching, and Conversions API
In addition to standard cookies and tracking technologies, we use Meta Pixel in combination with Advanced Matching and the Meta Conversions API to collect information about your interactions with our Service. This may include, where available and permitted by law, your email address, phone number, purchase history, browsing activity, and other identifiers you provide. This information is shared with Meta Platforms, Inc. (including Facebook and Instagram) to deliver personalized advertisements, measure ad performance, improve targeting accuracy, and enable remarketing campaigns. Such processing is carried out in accordance with applicable data protection laws and is subject to your cookie and privacy preferences. You may opt out of this data sharing by adjusting your cookie settings on our website, managing your browser privacy controls, or using the opt-out tools referenced in Section 12 of this Policy.
You can learn more about how Meta processes this data by visiting: https://www.facebook.com/about/privacy/

3.2 Categories of Cookies We Use

The types of cookies and similar technologies used on our website include the following:

• Strictly Necessary Cookies
  These cookies are essential for the operation of our website and enable core functionalities such as security, account access, shopping cart maintenance, and privacy settings. These cookies cannot be disabled through our cookie preferences tool. If you configure your browser to block these cookies, certain features of the website may not function correctly.

• Functional Cookies
  These cookies enable the website to provide enhanced features and personalization. They may be set by Emotitag or by third-party service providers integrated into our website (e.g., login services, content sharing plugins). Disabling these cookies may limit functionality, including social media interactions and third-party embedded content. Use of such third-party services is subject to their respective privacy policies.

• Performance (Analytical) Cookies
  These cookies allow us to track page visits and traffic sources in order to measure and enhance the performance and usability of our website. The information collected is generally aggregated and anonymized. Disabling these cookies may prevent us from accurately monitoring user engagement or identifying technical issues.

• Targeting (Advertising) Cookies
  These cookies may be used by Emotitag and/or our advertising partners to build user profiles, understand user preferences, and deliver advertisements relevant to your interests across other websites or digital platforms. These cookies do not directly collect personal identifiers (such as name or address), but they may uniquely identify your browser or device. In some jurisdictions, the use of such cookies may be classified as a “sale” of personal information. Disabling targeting cookies will opt you out of such activity and limit personalized advertising.

You may adjust your cookie preferences at any time by selecting the “Cookie Policy” or “Privacy Settings” option located in the footer of our website.

3.3 Do Not Track and Global Privacy Control

At this time, Emotitag does not respond to standard “Do Not Track” (DNT) signals issued by web browsers due to the lack of a consistent industry standard.

However, we do recognize and honor the Global Privacy Control (GPC) signal as a valid opt-out mechanism for users who wish to disable performance and targeting cookies. If your browser supports and transmits a GPC signal, our systems will process it as a request to restrict certain types of data processing related to advertising and analytics.

4. Uses of Personal Information

Emotitag may use the personal information we collect for one or more of the following business and operational purposes, in accordance with applicable data protection laws:

4.1 Business and Operational Uses

We may use your personal information to:

• Develop, operate, maintain, and improve the Service, including to optimize your shopping and browsing experience;

• Fulfill orders, process payments, and carry out any transactions or services requested by you, or reasonably expected in the context of our ongoing relationship;

• Manage, administer, and maintain your Emotitag account;

• Provide you with service-related communications, including order confirmations, shipping updates, return processing, and account notices;

• Respond to inquiries, requests, or complaints submitted by you and provide customer support;

• Deliver marketing materials, promotional offers, newsletters, and event notifications (in accordance with your communication preferences);

• Conduct targeted advertising and promotional campaigns, including determining the relevance and effectiveness of such efforts;

• Personalize the content and layout of the Service based on your preferences and usage history;

• Assess your candidacy for potential employment opportunities if you submit an application;

• Monitor usage trends, behavior patterns, and engagement to better understand how the Service is used;

• Support research and development activities, including testing new features or services;

• Detect, investigate, and prevent security breaches, fraud, unauthorized access, and other malicious or unlawful behavior;

• Protect the rights, safety, and property of Emotitag, our users, employees, vendors, and the public;

• Comply with applicable legal, regulatory, or law enforcement requirements, including responding to government requests;

• Enforce our Terms of Use, this Privacy Policy, and any other agreements or policies governing the Service;

• Establish, exercise, or defend against legal claims or proceedings;

• Carry out internal operations necessary to support the ongoing provision of our products and services.

4.2 Legal Bases for Processing

The processing of personal information by Emotitag is based on one or more of the following legal grounds, as applicable under relevant privacy laws:

• Contractual Necessity: Where processing is necessary to fulfill our obligations under a contract with you, such as completing purchases or delivering products and services you have ordered;

• Legitimate Interests: Where processing is necessary for our legitimate business interests, such as improving the Service, preventing fraud, or maintaining internal records, provided such interests are not overridden by your rights and interests;

• Legal Obligations: Where processing is required to comply with applicable laws and regulations, including data breach notifications or tax obligations;

• Consent: Where you have provided explicit consent for specific purposes, such as receiving marketing communications. You may withdraw consent at any time, subject to applicable laws.

4.3 Use of Profiling and Analytics

Emotitag does not use automated decision-making processes that produce legal effects or similarly significant impacts on you. However, we do use profiling and analytics tools to:

• Understand user behavior and preferences on the Site;

• Measure and optimize marketing campaign performance;

• Detect patterns indicative of fraud or misuse;

• Improve the overall security, functionality, and user experience of the Service.

These tools are used strictly for internal analysis and optimization and do not result in automated decisions about individual users without human review.

5. Sharing of Personal Information

Emotitag may disclose or share your personal information with third parties in accordance with applicable laws and for the purposes described in this Policy. We do not sell your personal information for monetary compensation. However, certain types of disclosures, such as those for targeted advertising, may be interpreted as a “sale” or “sharing” of personal data under applicable privacy laws (e.g., California Consumer Privacy Act).

We may share your personal information with the following categories of third parties:

5.1. Affiliated Entities

We may share your information with our parent company, subsidiaries, and corporate affiliates for purposes consistent with this Privacy Policy, including to facilitate our internal operations, improve the Service, and support business functions.

5.2. Service Providers and Contractors

We engage third-party service providers to perform various functions on our behalf and under our direction. These include, but are not limited to:

• Website development and hosting;

• E-commerce infrastructure and payment processing;

• Order fulfillment and shipping logistics;

• Customer service and communication support;

• Data analysis, storage, and management;

• Marketing, advertising, and promotional campaign execution;

• Security monitoring and fraud prevention.

Such service providers are contractually obligated to protect your personal information and may only process it for the specific purposes outlined in their agreements with us.

5.3. Advertising and Social Media Partners

We may share certain information (such as hashed identifiers, cookies, or browsing behavior) with advertising networks, marketing agencies, and social media platforms (e.g., Facebook, Instagram) to deliver targeted advertising, measure campaign effectiveness, and improve user engagement. These third parties may use such data to build user profiles and serve interest-based advertisements across platforms, subject to their own privacy policies and user controls.

Specifically, we use Meta Pixel together with Advanced Matching and the Meta Conversions API to share certain information (such as hashed contact details, transaction data, and browsing behavior) with Meta Platforms, Inc. for the purposes of delivering interest-based ads, improving campaign measurement, and enabling remarketing to users who have interacted with our Service. These technologies allow us to better understand the effectiveness of our advertising and to show you ads that are more relevant to your interests. The sharing of this information is conducted in compliance with applicable privacy laws and may be managed through the opt-out methods described in this Privacy Policy.

5.4. Professional Advisors and Financial Institutions

We may share your information with external auditors, legal counsel, tax consultants, risk and compliance advisors, insurers, notaries, and banking partners in connection with our normal business operations, regulatory compliance, or legal obligations.

5.5. Corporate Transactions

In the event of a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or other corporate restructuring, your personal information may be disclosed to relevant third parties (e.g., potential buyers, investors, advisors) as part of the due diligence process. If a transaction is completed, such information may be transferred to the successor entity and will remain subject to this Privacy Policy or a similar policy that offers equivalent protection.

5.6. Legal Obligations and Enforcement

We may disclose personal information to government authorities, courts, law enforcement agencies, regulatory bodies, or other third parties when we are legally required to do so, including:

• In response to subpoenas, court orders, search warrants, or similar legal processes;

• In cooperation with law enforcement or internal investigations;

• To protect the rights, property, safety, or security of Emotitag, our users, employees, or the public;

• To enforce our Terms of Use, Privacy Policy, or other applicable agreements and policies;

• To detect, prevent, or address suspected fraud, abuse, security risks, or violations of law.

6. How We Protect Your Personal Information

Emotitag implements and maintains reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction. These measures are intended to ensure a level of security appropriate to the risk, taking into account the nature of the personal information, the scope of our processing activities, and the potential impact on individuals in the event of a breach.

We utilize a combination of security technologies and protocols to safeguard information transmitted through or stored on our systems, including but not limited to:

• Secure Sockets Layer (SSL) encryption for data transmission;

• Access controls and authentication procedures;

• Firewalls and intrusion detection systems;

• Ongoing monitoring for suspicious activity;

• Periodic review of third-party service provider security practices.

While we make commercially reasonable efforts to protect your personal information, no method of transmission over the Internet or method of electronic storage is entirely secure. Therefore, we cannot guarantee the absolute security of your information. Any transmission of personal information is undertaken at your own risk.

To the maximum extent permitted by applicable law, Emotitag shall not be held liable for any unauthorized access, loss, or disclosure of personal information resulting from:

• Transmission errors or failures outside of our control;

• Security breaches involving third-party platforms not operated by us;

• Acts of unauthorized access or malicious activity by third parties.

6.1 Your Responsibility

You are responsible for maintaining the confidentiality of your login credentials and for restricting access to your account. We strongly recommend that you:

• Do not share your username or password with others;

• Use a strong and unique password for your account;

• Log out after using shared devices;

• Contact us immediately if you suspect any unauthorized use of your account or other security-related concerns.

To report a potential security incident or breach of your personal data, please refer to the contact details provided in Section 18: Contact Us.

7. How Long We Keep Your Personal Information

Emotitag retains personal information only for as long as is necessary to fulfill the purposes for which it was collected, including to:

• Provide and support the ongoing operation of our Service;

• Complete transactions and manage customer relationships;

• Comply with applicable tax, accounting, and corporate legal obligations;

• Defend or assert legal claims and comply with litigation hold requirements;

• Satisfy contractual or regulatory recordkeeping requirements;

• Enforce our Terms of Use, Privacy Policy, or other policies.

Where feasible, we seek to minimize the amount of personal information we store and apply reasonable retention schedules based on the nature of the data, the sensitivity of the information, and the associated legal and operational requirements.

When personal information is no longer needed for any legitimate business or legal purpose, we will securely delete, de-identify, or anonymize it in accordance with applicable laws and our internal data retention policies.

Please note that in some cases, we may be legally obligated to retain certain types of information for extended periods (e.g., transaction history for tax or regulatory audits), even after a user account is closed or a customer relationship has ended.

8. How You Are Notified if This Policy Changes

Emotitag reserves the right to revise, update, or modify this Privacy Policy at any time to reflect changes in our practices, applicable laws, technological developments, or other operational or regulatory reasons.

Any changes to this Policy will be posted on our official website at www.emotitag.com, and where applicable, through any other digital channels we control (e.g., mobile application, if any). The date of the latest revision will be clearly indicated at the top of the Policy document.

In certain circumstances, where the changes are material or where required by law, we may provide you with additional notice. Such notice may be provided by means reasonably calculated to reach you, including but not limited to:

• Posting a prominent notice on our website homepage;

• Sending an email to the address associated with your account (if available);

• Displaying a pop-up or banner when you next access the Service.

We encourage you to review this Policy periodically to remain informed about how we collect, use, protect, and share your personal information. Your continued use of the Service after any changes to this Policy will constitute your acknowledgment of the updated terms and, where applicable, your consent to those changes.

9. Communicating with You Electronically

By accessing or using the Service, you acknowledge and agree that Emotitag may communicate with you electronically regarding matters related to your use of the Service. This includes, but is not limited to:

• Legal disclosures and required notices;

• Security-related alerts or incident notifications;

• Privacy policy updates or changes;

• Account or transactional confirmations;

• Technical or operational communications.

Such communications may be provided via email, through your Emotitag account (if applicable), by posting notices on our website, or by any other method reasonably designed to ensure that you receive the information.

You acknowledge that electronic communications satisfy any legal requirement that such communications be made in writing. It is your responsibility to maintain a valid and active email address associated with your account and to regularly review communications made available through our website or other designated channels.

If you no longer wish to receive non-mandatory communications (such as promotional or marketing emails), you may opt out by following the unsubscribe instructions provided in those communications or updating your preferences in your account settings.

10. Children Under 13

The Service offered by Emotitag is not intended for use by individuals under the age of thirteen (13), and we do not knowingly collect or solicit personal information from children under this age.

If we become aware that we have inadvertently collected personal information from a child under the age of 13 through the Service, we will take prompt steps to:

• Delete such personal information from our records and systems;

• Terminate any associated account, if applicable;

• Prevent further access by the child to the Service.

If you are a parent or legal guardian and believe that your child under the age of 13 may have provided us with personal information without your consent, please contact us immediately using the contact details provided in Section 18: Contact Us, so that we may investigate and take appropriate action.

We encourage parents and guardians to supervise their children’s online activity and to help enforce this Policy by instructing minors not to provide personal information through the Service.

11. Service Location

The Service is controlled and operated by Emotitag from the United States. If you access or use the Service from outside the United States, please be aware that your personal information may be transferred to, processed in, and stored on servers located in the United States or other jurisdictions where we or our service providers operate.

By using the Service or submitting any personal information to us, you expressly acknowledge and consent to the transfer, processing, and storage of your information in the United States. Please note that the privacy laws of the United States may not provide the same level of protection as those in your home jurisdiction.

Where required by applicable law (such as the General Data Protection Regulation (GDPR) in the European Union or other international frameworks), Emotitag will implement appropriate safeguards to ensure that such cross-border data transfers are conducted in accordance with recognized legal mechanisms and with adequate protection of your rights and freedoms.

If you have questions regarding international data transfers or the safeguards we apply, please contact us using the details provided in Section 18: Contact Us.

12. Your Privacy Choices

You have the right to control how we communicate with you and how your personal information is used for certain purposes. Emotitag provides you with the following privacy choices:

12.1 Marketing Communications

If you no longer wish to receive newsletters, promotional offers, or other marketing-related communications from Emotitag, you may opt out at any time by:

• Clicking the “unsubscribe” link included in the footer of any marketing email you receive from us;

• Adjusting your preferences within your account settings (if applicable);

• Indicating your opt-out preference during the checkout process;

• Contacting us directly using the details provided in Section 18: Contact Us.

Please note that even if you opt out of receiving marketing communications, you will continue to receive transactional or service-related communications, including but not limited to: order confirmations, shipping notifications, updates to terms or policies, and security alerts.

12.2 SMS/Text Messages

If you have consented to receive SMS or mobile messages from Emotitag, you may opt out at any time by replying “STOP” to any message received. Additional opt-out instructions may be provided within the message itself. Message and data rates may apply, depending on your mobile service provider.

12.3 Cookie Preferences and Interest-Based Advertising

You may update your cookie settings or disable certain categories of cookies (such as advertising cookies) by using the cookie preference tools available on our website. For more details, refer to Section 3: Cookies and Similar Technologies.

You may also opt out of interest-based advertising through:

• The Digital Advertising Alliance (DAA) opt-out tool: https://optout.aboutads.info/

• The Network Advertising Initiative (NAI) opt-out tool: https://optout.networkadvertising.org/

Please be aware that opting out of interest-based advertising does not mean you will no longer receive ads, it only means the ads you see may be less relevant to your interests.

13. Information for California Consumers

This section supplements the other provisions of this Privacy Policy and applies solely to individuals who reside in the State of California (“California consumers”) and whose personal information is collected by Emotitag in accordance with the California Consumer Privacy Act of 2018 (CCPA), as amended by the California Privacy Rights Act of 2020 (CPRA).

13.1 Categories of Personal Information Collected

To understand what personal information we collect, how we collect it, and for what purposes, please refer to:

• Section 2: Personal Information We Collect

• Section 4: Uses of Personal Information

In the past twelve (12) months, Emotitag may have disclosed the following categories of personal information for business or commercial purposes to the categories of recipients listed:

For more details, see Section 5: Sharing of Personal Information.

13.2 Sale and Sharing of Personal Information

Emotitag does not sell personal information in the traditional sense. However, under California law, certain disclosures of data (such as via cookies and third-party advertising tools) may be considered a “sale” or “sharing” of personal information.

• Categories of personal information potentially "sold/shared":
  Device Information, Internet or Network Activity, Social Media Data, and Inferences.

• Categories of third parties:
  Advertising partners and social media platforms.

You may opt out of such “sale” or “sharing” by clicking the “Do Not Sell or Share My Personal Information” link at the bottom of our website. We also honor Global Privacy Control (GPC) signals as valid opt-out requests.

We do not sell personal information of individuals we know are under the age of 16.

13.3 Your Rights Under California Law

As a California resident, you may have the following rights, subject to applicable exceptions:

• Right to Know: Request details regarding the categories and specific pieces of personal information we have collected about you.

• Right to Correct: Request correction of inaccurate personal information.

• Right to Delete: Request the deletion of your personal information, subject to certain legal exceptions.

• Right to Opt-Out: Opt out of the “sale” or “sharing” of your personal information.

• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us via the methods described in Section 18: Contact Us. In order to verify your identity, we may request certain information such as your name, email address, phone number, or mailing address.

If you designate an authorized agent to submit a request on your behalf, we may require:

• Proof of your written authorization to the agent;

• Verification of your identity directly with us;

• Confirmation of your authorization.

14. Information for Residents of Canada

This section provides additional information for individuals residing in Canada and supplements the general terms of this Privacy Policy, in accordance with applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

If you are a resident of Canada, you have the right to:

• Request access to the personal information we hold about you;

• Request correction of inaccurate or incomplete personal information;

• Request that we cease processing your personal information;

• Request the deletion of your personal information, subject to legal or contractual limitations;

• Inquire about how personal information may be processed by foreign-based service providers acting on our behalf;

• Raise any questions or complaints about the manner in which we collect, use, disclose, or store your personal information.

To exercise any of the above rights or submit a privacy-related inquiry, please contact us using the details provided in Section 18: Contact Us.

We will respond to your request in accordance with applicable Canadian privacy laws and may request identity verification prior to fulfilling your request.

15. Information for Residents of Brazil

This section provides supplemental information for individuals residing in Brazil and is intended to comply with the requirements of Brazil’s General Data Protection Law (Lei Geral de Proteção de Dados – LGPD, Law No. 13,709/2018).

Subject to applicable law and limitations, individuals in Brazil may exercise the following rights regarding their personal information:

• Confirmation of whether we are processing your personal information;

• Access to the personal information we hold about you;

• Correction of incomplete, inaccurate, or outdated personal information;

• Anonymization, blocking, or deletion of unnecessary or excessive personal data, or data processed in violation of the LGPD;

• Portability of personal information to another service provider or product provider, upon express request and in accordance with applicable regulations;

• Deletion of personal information processed based on your consent;

• Information about third parties with whom we have shared your personal information;

• Information regarding the option to withhold consent, and the potential consequences of such refusal;

• Revocation of consent, where processing is based on consent.

Please note that some rights may be subject to legal exceptions or operational limitations. We may be required to retain certain personal information to comply with applicable law, enforce our legal rights, or fulfill contractual obligations.

To submit a request to exercise your rights under the LGPD, or if you have questions or concerns about our handling of your personal information, please contact us using the information provided in Section 18: Contact Us. We will respond to your request in accordance with the timeframes and procedures required by applicable Brazilian law.

16. Information for Residents of Australia and New Zealand

This section provides additional information for individuals residing in Australia or New Zealand, in accordance with the Privacy Act 1988 (Australia) and the Privacy Act 2020 (New Zealand).

If you are a resident of either country, you have the right to:

• Request access to the personal information we hold about you; and

• Request the correction or updating of your personal information if you believe it is inaccurate, incomplete, or out of date.

To exercise these rights, please contact us using the information provided in Section 18: Contact Us. We will handle your request in a timely manner and in accordance with applicable privacy laws and any relevant exemptions.

If you have any concerns, questions, or wish to lodge a privacy complaint, you may do so by contacting us through the methods outlined in the Contact Us section. Upon receiving a complaint:

• We will acknowledge receipt of your complaint;

• Investigate the matter thoroughly;

• Contact you if we require additional information;

• Notify you in writing of the outcome of the investigation, including any steps we may take to address your concern.

If you are not satisfied with our response, you may also have the right to lodge a complaint with the relevant regulatory authority in your jurisdiction, such as the Office of the Australian Information Commissioner (OAIC) or the New Zealand Office of the Privacy Commissioner.

17. Information for Residents of the People’s Republic of China

This section provides additional information for individuals residing in the People’s Republic of China (PRC), excluding the Hong Kong SAR, Macau SAR, and Taiwan, and is intended to comply with the Personal Information Protection Law (PIPL).

International Data Transfer

As Emotitag is a company established and primarily operated in the United States, your personal information may be transferred to, stored in, and processed in jurisdictions outside of the PRC, including the United States. These jurisdictions may not provide the same level of data protection as the PRC.

By using the Service or providing your personal information to us, you acknowledge and expressly consent to the transfer of your personal information outside of the PRC for the purposes described in this Privacy Policy. We will take reasonable steps to ensure that any such transfers are made in accordance with applicable PRC laws and that adequate safeguards are in place to protect your personal information.

Your Rights

To the extent required under applicable PRC laws and regulations, you may have the following rights regarding your personal information:

• Right to Information: You may request an explanation of how we process your personal information. This Privacy Policy outlines our general practices.

• Right of Access: You have the right to request a copy of the personal information we process about you. If feasible, we will provide the information in electronic form.

• Right to Rectification: You may request that we correct or update any incomplete or inaccurate personal information.

• Right to Deletion: Subject to applicable legal exceptions, you may request the deletion of your personal information under certain circumstances.

• Right to Restriction: You may request that we restrict or cease processing your personal information, unless otherwise required by law or regulation.

• Right to Portability: You may request that we transfer your personal information to another personal information processor, where technically feasible.

• Right to Withdraw Consent: Where our processing is based on your consent, you may withdraw that consent at any time. Withdrawal of consent will not affect the legality of prior processing based on your consent, or our ability to process your personal information on other lawful grounds.

Please note that some of these rights may be subject to limitations under applicable law, and we may be required or permitted to retain certain personal information for legal, regulatory, or contractual purposes.

To exercise any of these rights or to raise a concern regarding our handling of your personal information, please contact us using the information provided in Section 18: Contact Us. We will respond to your request in accordance with applicable laws and within a reasonable time.

If you are not satisfied with our response, you may have the right to file a complaint with the relevant regulatory authority in the PRC.

18. Contact Us

If you have any questions about this Privacy Policy, would like to exercise your rights relating to your personal information, or wish to submit a privacy-related complaint or inquiry, you may contact us using the following dedicated contact methods:

Email: contact@emotitag.com
Phone:  (307) 381-8168

Please note that these contact methods are designated for privacy and data protection-related matters only. For general customer service inquiries, order support, or product-related questions, please refer to the appropriate contact channels provided on our website.

When submitting a request, we may need to verify your identity to protect your privacy and comply with applicable legal requirements. If you are submitting a request on behalf of another individual, additional verification and authorization documentation may be required.

We are committed to responding to your request in a timely manner and in accordance with applicable data protection laws.