Effective Date: March 2026
Emotitag (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (emotitag.com), use our services, or purchase our products (collectively, the “Service”).
By using the Service, you consent to the practices described in this Policy. If you do not agree, please discontinue use of the Service immediately.
1. Information We Collect
We collect information you provide directly and information collected automatically.
Categories of Personal Information:
- Identifiers: Name, email address, mailing address, phone number, date of birth, account credentials.
- Financial Information: Payment details (processed by third-party providers such as Stripe and Klarna, we do not store full card numbers).
- Device & Usage Data: IP address, browser type, device information, pages viewed, and interaction data.
- User Content: Photos, design instructions, survey responses, and communications with us.
- Inferences: Preferences and interests derived from your activity.
We do not knowingly collect personal information from children under 13.
2. How We Use Your Information
We use your information to:
- Process orders and provide customer service
- Fulfill shipments and process returns
- Improve and personalize the Service
- Send transactional communications (order confirmations, shipping updates)
- Send marketing communications (only with your consent)
- Detect fraud and ensure security
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use essential, functional, performance, and targeting cookies. We also use Meta Pixel with Advanced Matching and Conversions API for advertising measurement.
You can manage cookie preferences through the cookie settings banner on our website. We honor Global Privacy Control (GPC) signals.
Do Not Track Signals
At this time, we do not respond to “Do Not Track” (DNT) signals from browsers due to the lack of a uniform industry standard. However, we fully honor Global Privacy Control (GPC) signals.
4. Sharing Your Information
We do not sell your personal information. We may share it with:
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Service providers (fulfillment partners, payment processors, hosting providers)
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Advertising partners (such as Meta) for targeted advertising
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Legal authorities when required by law
All third parties are contractually required to protect your data.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards. However, no system is completely secure. Transmission of information is at your own risk.
6. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.
7. Your Rights
You may:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Opt out of sale/sharing of personal information (where applicable)
To exercise these rights, please contact us. We will respond within the time required by applicable law.
California Residents: You have additional rights under the CCPA/CPRA, including the right to know, delete, and opt-out of sale/sharing.
EU/UK, Canada, Brazil, Australia, New Zealand, and PRC Residents: You have specific rights under GDPR, PIPEDA, LGPD, Privacy Act, and PIPL. Please contact us for more information.
8. International Data Transfers
Your information may be transferred to and processed in the United States. We implement appropriate safeguards to protect your data during such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will be revised. We encourage you to review this Policy periodically.
10. Contact Us
If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us.
We will respond promptly and in accordance with applicable law.
